A central tenet of our philosophy is that a superior, creative consulting product is best achieved through a collaborative professional environment…with our clients as well as within our Firm. Regularly scheduled touchpoints with Frankel Group and client core teams are designed into the engagement work process to ensure that objectives are aligned along the way and, importantly, that the complete strength of the client/Frankel Group team expertise is brought to bear on the opportunity. Yet, we also recognize that our engagements are often feeding larger strategic initiatives and, as such, employ considerable pre-planning into our client touchpoints to ensure as productive, seamless and efficient a process as possible.
Complementing this philosophy is the belief that all solutions must be supported by robust, evidenced-based analytics grounded by comprehensive research. This includes primary research conducted by senior consulting and associate staff in a dynamic, probing framework, and comprehensive secondary research utilizing internal/external databases.
Our findings and recommendations incorporate an appreciation of how recommendations fit into the larger picture… the external and internal strategic context and organizational perspective…as well as the functional implementation imperatives. This approach leads to better integration and communication upward as well as ensuring that the recommendations ultimately are actionable.
Finally, it is critical to link the findings and recommendations to financial implications and expressions so that all the decision criteria are at hand for management to do what they are hired to do…to make investment and operational decisions that drive shareholder value.
What is the most important internal asset enabling Frankel Group to deliver this level of advisory and implementation assistance? It's personnel. Frankel Group was founded by people from within the healthcare industry (Pfizer, Schering-Plough, Blue-Cross, Searle / Cigna) rather than by career consultants. As such we recognize that the most elegant strategic plans are useless if they do not result in actionable recommendations. We work closely with company management at all levels to ensure that strategies proposed are optimal within the framework of that which is achievable, in a predetermined time period, and given finite resources.